Smiling From the Wrists Down: Customer Service for Developers
Heather L White (22.Apr.2017 at 14:00, 50 min)
Talk at Lone Star PHP 2017 (English - US)
Are you an experienced developer that is now in charge of other business tasks maybe as part of a small business or startup? Customer service can be tricky and leave a lasting impression. Come learn from first-hand experience what to expect, how to answer the question that is meant- not the one that is asked, and how to effectively communicate with your customer and achieve a better outcome for all.
Talk claims have been moved to the new Joind.in site.
Please login to the new site to claim your talk