The Misunderstood Art of Testing

Craig C Randall (13.Jul.2017 at 16:00, 50 min)
Talk at OpenWest Conference 2017 (English - US)

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When your role at work is in Quality Assurance, you're bound to hear the question, "What do you do?" It’s a much more difficult question to answer than you would think because what we do in testing is fundamentally different from the rest of the company.
Everyone in your company is responsible for creating something; a plan, a report, a forecast, or even the product itself. Testers, on the other hand, are responsible for helping to accomplish nothing; nothing to cause support tickets about, nothing for a sales demo to avoid, nothing for a CEO to have to apologize for.
This different paradigm can make it difficult for managers to understand how we work, and it can lead to testers becoming little more than checkers.
Let’s talk about why it’s important to champion how QA work differs and why “nothing” is so valuable to your business. [261]

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