Understanding the Job to Design the Service.

Florence Okoye (14.Apr.2018 at 10:45, 45 min)
Talk at Bulgaria Web Summit 2018 (English - UK)

Rating: 5 of 5

What does it mean for design to be intersectional, for development to be inclusive? What does it mean to be a designer in an era of rapidly changing complexity? Combining insights from the jam methodology, user centred design and jobs to be done framework, this talk will explore how we can incorporate uncertainty to create adaptive personas where the objective and the personal meet.

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Rating: 5 of 5

17.Apr.2018 at 09:57 by Ina Georgieva (1 comments) via Web2 LIVE

Interesting insights about how to deal with the complexity of personas.

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