Lost Art of Troubleshooting

Leon Fayer (14.Jul.2018 at 10:30, 1 hr )
Talk at Mid-Atlantic Developer Conference (English - US)

Rating: 5 of 5

When your application goes haywire, the most valuable engineering skill is not the the ability to bring up a copy of your system or even knowledge of a your technology stack (although it doesn't hurt). It is the skill of understanding and solving problems.

Finding the root cause of the issue and mitigating it with minimal disruption is a must-have skill for engineers responsible for developing and managing production systems. In this talk I will discuss the skills required to troubleshoot complex systems and traits that prevent engineers from being successful at troubleshooting. We will discuss some tips and tricks for troubleshooting complex systems in production.

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Comments

Rating: 5 of 5

14.Jul.2018 at 11:20 by Michael R. Marshall (10 comments) via Web2 LIVE

Excellent talk that was very comprehensive and yet still incorporated specific, real-world examples that served to drive home its points.

Rating: 5 of 5

14.Jul.2018 at 11:42 by Josh Trout (4 comments) via Web2 LIVE

Enjoyed the talk, very practical and realistic take on troubleshooting

Rating: 5 of 5

14.Jul.2018 at 11:47 by Philip Sharp (55 comments) via Web2 LIVE

Well structured and informative talk. Good combination of high-level ideas and detailed examples.

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